Party City is a renowned brand that specializes in providing customers with all their party needs. With its extensive range of costumes, balloons, supplies, and more, Party City has become a go-to destination for individuals looking to celebrate special occasions in style. Known for its vast selection, quality products, and excellent customer service, Party City caters to customers of all ages and interests. Whether you're planning a birthday party, wedding, or any other event, Party City offers everything you need to make it a memorable and fun-filled occasion. With numerous positive reviews and a commitment to delivering exceptional party supplies, Party City continues to be a trusted choice for partygoers nationwide.
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Reviews
Our coworker is turning 40 & we ordered gifts for her special day. We had it delivered to the office & items were missing from the order. Not only did they not deliver the remaining items to us, but when I drove across town to get the items, all I got was a 10% military discount without “having to answer questions”. I said “I don’t mind answering questions”! I guess this is the only way I get to express my dissatisfaction. Good thing it happened though, because the tiara we would have gotten was damaged. At least the young man was polite.
Purchased a set of birthday balloons for my daughter’s sweet 16. One popped while it was being blown up. I get to my car and before I got Home two completely deflated and one popped. The next morning they were already on the floor and no good. So my daughter didn’t even get to enjoy them.
Been in this store 3 times this week for a party I’m planning and the crews there working have absolutely zero customer service. They all act like they hate life and they want you to walk out of the store feeling the exact same. I have spent hundreds of dollars in this store (which to a massive corporation is nothing I get) you would think a cashier would at least acknowledge my existence while checking my items. No eye contact, no thank you, just says absolutely nothing while handing you the receipt and gives you a “go to hell look.” This is the feeling and treatment I get every time I leave this establishment. It’s like a twilight zone episode. I walk away scratching my head going “Why the hell did I come in here when I could’ve ordered it off Amazon for cheaper.”
The good news is I got what I needed but from now on I will get what I need of Amazon and won’t have to be put through this again.
Very nice store. The staff are helpful and friendly. There are a lot of variety to chose from for party theme. A wide range of things to get for everything you want. Some things are cheap and some are expensive but it is reasonable.
Generic Party City customer service was great there was a lot of people there I kind of felt like I was being followed not sure if I was but I just had that feeling but other than that it was great.
Love party city, but they started charging for a BAG to hold the pinata. Straight tom foolerys, everybody wants freaking money. It was a dollar...... but it's the principal don't sell it if you have noway to bag it properly. TF 6 outta 10 I'll go again.
I want to thank the “Dalmatian” and the entire staff who worked yesterday. They went above and beyond to open my gender envelope and to create a beautiful mystery box for our gender reveal last night. They made sure I didn’t see any clues that may ruin the surprise and they called me when they were finished and helped load the box into my car. It was such a pleasant experience and we really appreciate the help making this a special surprise for our family. It’s a BOY!
We were able to find the exact item we needed to finish off a Halloween costume! Good price too!
Location
6241-A N Davis Hwy, Pensacola, FL 32504, United States
Hours
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Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
10:00 AM - 08:00 PM
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Thursday
10:00 AM - 08:00 PM
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Friday
09:00 AM - 09:00 PM
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Saturday
08:00 AM - 08:00 PM
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Sunday
10:00 AM - 06:00 PM
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